Since the outbreak of COVID-19, we have stood together while standing apart. We have made sacrifices. We have put so many aspects of our lives on hold. But your oral health shouldn’t be something that’s sacrificed or delayed. That’s why we’re excited to announce the reopening of our offices for non-essential services as well. We’ve taken bold steps to maintain your wellbeing and safety, without compromising the exceptional care you’ve come to expect. All of our doctors and assistants routinely operate in local hospitals, hence, when hospital protocols change, our office protocols immediately follow suit.
With your support, we’re creating a bright, healthy, and lasting solution to conquer the recent challenges we’ve all endured. It’s time to put a smile back on your face!
We’re protecting your health, not just your teeth
Resume your regular dental care safely
Our hygienists have returned to the office to provide routine and preventative dental care, including exams and cleanings. For more extensive treatments or emergencies, schedule a Virtual Appointment to speak with a dentist using video or voice. The dentist will recommend treatment options, including referrals to a specialist (e.g., oral surgeon, endodontist, or periodontist), the dentist’s office, or a house call.
New office design and enhancements
Don’t worry about keeping your social distance. We’ve rearranged our lobbies and working areas, adjusted the number of daily appointments, and reduced occupancy allowances to make sure everyone stays 6 feet apart.
Rigorous cleaning procedures
We thoroughly sanitize and disinfect every corner of the office, including restrooms and shared spaces, after patient visits using EPA-approved products for COVID-19. We’ve also installed new air purifiers with HEPA filters and germicidal UV-C lights in all waiting areas, exam rooms, and workspaces. And you’ll find hand sanitizer stations in all common areas.
Healthy and screened staff
Our dental teams have always incorporated hospital-grade sterilization techniques into our care. With COVID-19, we have strengthened those measures by exceeding all standards of immunizations for transmissible diseases. Our staff has always been fully inoculated, outfitted with the best personal protective equipment, follow stringent hand-sanitizing practices, and go through daily health screenings.
Keeping you safe during your visit
Prior to confirming your appointment, we’ll ask you a few simple questions to determine if you have any symptoms related to COVID-19, which will help us provide you with the best options for care. Patients are required to wear masks in the office, except during treatment (switch from your personal masks to a disposable mask provided by our office). We also ask that you come alone or limit the number of visitors to a single person. Contactless checkout and payment. And although we’d love to shake your hand or give you a hug, we have to refrain until this crisis has passed, for your protection.
Not every dental need or question requires a trip to the office. You can schedule a Virtual Appointment directly through our website using a simple form that requests your name, contact information, whether you’re a new or existing patient. You’ll receive an email confirmation with the date and time of your Virtual Appointment, followed by instructions for launching the video or voice session. Our newly launched CUSPID platform allows you to see and chat with your dentist in real time.
Learn more about how we’re working to combat COVID-19
Even in a world on hold, dental problems can strike at any moment. We understand that putting your oral health at risk is not an option, despite this difficult situation. And for us, forsaking our patients is never an option. Learn all about the steps we’re taking to provide an uninterrupted continuum of care to our patients while flattening the curve of infection.
What You Need to Know and Do Before a Visit
The California Department of Public Health has issued a few mandatory requirements that patients must know before scheduling a visit.
First, we’re in full compliance with the state’s safety approach, which includes a minimum 2-week supply of PPE for our dentists and staff. Rest assured with our history of being involved at the local hospitals on a weekly basis, we have always been in step with hospital protocols and as soon as they change we have followed in suit.
Second, the state is recommending that all patients be tested and screened for COVID-19 0-7 days prior to your scheduled appointment before you seek treatment at any dental office. Testing is free, doesn’t require medical insurance, and can be booked online at several locations throughout the area. We encourage you to get tested.
Check out a map of all testing sites. In addition to the available testing sites, you can reach out to your Primary Care Physician for guidance on how to schedule COVID-19 testing with their office.
To explore all your options for testing at the location nearest you, visit this site.
Rest assured with our history of being involved at the local hospitals on a weekly basis, we have always been in step with hospital protocols and as soon as they change we have followed in suit.